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Shipping Local Delivery Policy (within Sri Lanka)

Welcome to our island-wide delivery service! We're committed to ensuring your items reach you promptly and securely. Here's what you need to know about our delivery process:

1. Delivery Charges: Delivery charges will be automatically calculated and clearly displayed at the checkout stage. Should you make any modifications to a confirmed order, the courier fee will be re-evaluated to ensure accuracy.

2. Delivery Timeframe: We strive to deliver your orders within 2-3 business days, excluding Saturdays, Sundays, and public holidays. Please note that during special or seasonal periods, such as New Year, Christmas, and extended public holidays, delivery times may experience delays due to the high volume of orders.

3. Delivery Delays: While we make every effort to ensure timely delivery, there are instances beyond our control that may cause delays. These include situations such as:

• Courier Communication: If our courier service is unable to reach you for delivery, they will attempt to contact you before proceeding. Failure to respond may result in a delay, and after two days of unsuccessful attempts, the courier will notify us. We will then make further attempts to contact you. If all efforts fail, the order will be returned to us, and re-sending will incur additional fees.
• Special/Seasonal Times: During peak seasons, such as holidays, our courier services may experience high demand, leading to longer delivery times. We appreciate your patience during these busy periods.
• Factors Beyond Control: External factors like inclement weather, social unrest, or quarantine situations may also impact delivery schedules. Rest assured, we will do our best to keep you informed and minimize any disruptions.

4. Delivery Estimates: When you place an order, delivery typically takes 2-3 days* based on item availability and the courier option you select. Here's a general estimate of delivery times based on location and courier company:
5. Cash On Delivery: Currently, COD is NOT available.
6. Bank Deposit Orders: Handled by PromptXP, Domex, or Speedline Courier Services.
    Colombo & Main Towns: 2-3 Days
    Rural Areas: 2-4 Days

For more information or assistance regarding deliveries, feel free to contact us. We're here to ensure your shopping experience is smooth and enjoyable.